Terms of Service

Last Updated: December 23, 2025

1. Acceptance of Terms

By accessing, browsing, or using the Co-Buy Liquidation Deals platform (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility and Account Requirements

To use the Platform, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Promptly notify us of any unauthorized use of your account or security breaches

You are responsible for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

3. User Conduct and Prohibited Activities

When using the Platform, you agree NOT to:

• Violate any applicable local, state, national, or international law
• Engage in fraudulent, deceptive, or misleading conduct
• Impersonate any person or entity, or falsely state or misrepresent your affiliation
• Interfere with or disrupt the Platform's operation or servers, including hacking or distributing malware
• Attempt to gain unauthorized access to any portion of the Platform
• Use automated systems (bots, scrapers, etc.) to access the Platform
• Harass, abuse, or harm other users
• Post or transmit any content that is unlawful, defamatory, obscene, or violates intellectual property rights
• Manipulate reviews, ratings, or trust tier systems
• Create multiple accounts to circumvent platform restrictions

4. Payment Terms

4.1 Payment Authorization

When you reserve spots in a co-buy deal and the payment window opens, you authorize us (via Stripe) to place a hold on your payment method for the total amount. This authorization is NOT an actual charge—it is a temporary hold that reserves the funds.

4.2 Payment Capture Conditions

Your payment will only be captured (actually charged) if ALL of the following conditions are met:

1. The deal organizer successfully wins the liquidation auction
2. The organizer uploads proof of purchase (receipt, invoice, or similar documentation)
3. A platform administrator manually reviews and approves the submitted proof
4. The payment capture process is initiated for all participating co-buyers

4.3 Failed Auctions

If the organizer does not win the auction, all payment authorizations are released immediately. You will not be charged anything, and the temporary hold on your payment method will be removed.

4.4 Reauthorization Policy

Payment authorizations typically expire after 5-7 days, depending on your card issuer. If the auction process extends beyond 5 days, we will automatically reauthorize your payment to maintain the hold. You will receive email notification before reauthorization occurs. Continued participation after notification constitutes consent to reauthorization.

4.5 Fees

The spot price includes platform service fees and payment processing fees (Stripe fees). All fees are disclosed upfront before you reserve spots. There are no hidden fees. Shipping costs (if applicable) are separate and coordinated directly between co-buyers and organizers.

4.6 Refund Policy

Refunds are issued in the following circumstances:

• The organizer does not win the auction (automatic, no refund request needed)
• The platform cancels or invalidates a deal due to fraud or Terms violation (automatic)
• Dispute resolution determines you are entitled to a refund (requires dispute process)

Refunds are NOT provided if you simply change your mind after payment capture, or if you're dissatisfied with the pallet contents (as liquidation items are sold as-is). All refund requests must be submitted through the platform's dispute resolution process.

5. Liquidation Variance Notice

Liquidation auctions commonly allow for a variance of up to 5% in item count, value, or condition. Variances within this range are considered normal and are not eligible for dispute. By participating in a co-buy, you acknowledge and accept this industry standard.

Each Organizer must post a variance handling plan that explains how discrepancies will be managed. Co-buyers agree to the Organizer's posted variance handling plan when they reserve spots. Disputes regarding variances within the declared 5% tolerance will not be accepted.

Variances exceeding 5% will be reviewed according to the Organizer's posted plan. The Platform reserves the right to mediate disputes involving significant variances, but the Organizer's documented handling plan serves as the primary framework for resolution.

6. Organizer Responsibilities

If you act as a deal organizer, you assume additional responsibilities and obligations:

6.1 Requirements to Become an Organizer

• Complete identity verification
• Provide valid payment information for receiving payouts
• Agree to organizer-specific terms and conditions
• Maintain an account in good standing

6.2 Bidding Obligations

• Bid in good faith on the specified liquidation auction
• Use the pooled funds as represented in the deal description
• Provide timely updates to co-buyers about auction status
• Upload legitimate proof of purchase if you win (receipts, invoices, confirmation emails)
• Not misrepresent auction results or fabricate proof of purchase

6.3 Distribution Duties

• Receive the pallet at the location specified in your deal listing
• Fairly distribute items to co-buyers according to their number of reserved spots
• Coordinate pickup or shipping arrangements with co-buyers in a timely manner
• Respond to co-buyer inquiries and provide reasonable accommodation for item pickup
• Mark the deal as complete once all distributions are finished

6.4 Prohibited Organizer Conduct

• Misrepresenting pallet contents, value, or auction source
• Failing to bid on the auction after collecting payment authorizations
• Keeping a disproportionate share of items
• Charging undisclosed fees to co-buyers
• Refusing to distribute items to co-buyers who have paid

Violation of organizer responsibilities may result in account suspension, forfeiture of funds, legal action, or permanent ban from the Platform.

7. Liability and Disclaimers

7.1 Platform Liability Limitations

Co-Buy Liquidation Deals acts as a marketplace platform connecting organizers and co-buyers. We do NOT:

• Own, sell, or distribute the liquidation pallets
• Guarantee the quality, condition, or value of pallet contents
• Control the organizer's bidding or distribution actions
• Guarantee auction outcomes
• Assume responsibility for disputes between organizers and co-buyers (though we provide mediation)

7.2 "As-Is" Nature of Liquidation Goods

Liquidation pallets are sold "as-is" by the auction source. The Platform and organizers make no warranties regarding:

• Specific items included in a pallet
• Condition of items (new, used, damaged, defective)
• Functionality or usability of items
• Actual retail value compared to estimated value

By participating in co-buy deals, you acknowledge and accept the inherent risks of purchasing liquidation merchandise.

7.3 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CO-BUY LIQUIDATION DEALS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Platform
• Any conduct or content of organizers or co-buyers
• Unauthorized access to or alteration of your data or content
• Any other matter relating to the Platform

Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months prior to the claim.

8. Dispute Resolution

8.1 Dispute Process

If a dispute arises between you and another user (organizer or co-buyer), you agree to first attempt resolution through the Platform's dispute resolution system:

1. Submit a dispute claim through your account dashboard
2. Provide detailed information and supporting evidence
3. Allow the Platform to mediate and investigate the claim
4. Cooperate with the dispute resolution process
5. Accept the Platform's decision (which may include refunds, warnings, or other actions)

8.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that cannot be resolved through our dispute process shall be settled by binding arbitration in accordance with the American Arbitration Association's Consumer Arbitration Rules. The arbitration will be conducted in the state where you reside or in a mutually agreed location.

You agree to waive your right to a jury trial and to participate in class action lawsuits. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies.

9. Account Termination and Suspension

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent or deceptive conduct
• Failure to pay fees or chargebacks
• Abusive behavior toward other users or staff
• Legal or regulatory requirements
• Extended period of inactivity

Upon termination, your right to use the Platform immediately ceases. We may retain your data as required by law or for legitimate business purposes. Outstanding payment obligations survive account termination.

10. Intellectual Property

All content on the Platform, including text, graphics, logos, images, software, and design, is the property of Co-Buy Liquidation Deals or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

By posting content on the Platform (reviews, comments, photos, etc.), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content in connection with operating the Platform.

11. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to our Privacy Policy.

12. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on the Platform. The "Last Updated" date at the top will be revised. Material changes will be communicated via email or prominent notice on the Platform. Your continued use after changes are posted constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Platform and may request account deletion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Your County/State].

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: legal@cobuy-liquidation.com
• Mail: Co-Buy Liquidation Deals, [Your Address]
• Support: support@cobuy-liquidation.com